Social Media Marketing & Management Services

PromoHive • SMM Studio

The feed that never sleeps.

We are the hive.

Content is the signal.
Growth is collective.

SERVICES

Your feed, amplified.

PINNED

Strategy

Data-driven social strategies tailored to your audience, platform, and growth goals.

From $799/mo

GRID

Content Plan

Visual content calendars, editorial planning, and platform-native formats that resonate.

From $599/mo

REELS

Reels / Shorts / Stories

Vertical-first video content that stops the scroll and drives engagement.

From $499/mo

THREAD

Community Management

Real-time engagement, comment moderation, and relationship-building at scale.

From $699/mo

TRENDING

Growth Systems

Algorithmic growth hacks, engagement loops, and viral content frameworks.

From $899/mo

DASHBOARD

Analytics

Deep-dive performance analytics, audience insights, and ROI tracking dashboards.

From $399/mo

Formats

Every platform. Every ratio.

9:16

Reels / Shorts

Instagram / TikTok / YouTube

9:16

Stories

Instagram / Facebook

1:1

Square Post

Instagram / Facebook

4:5

Portrait

Instagram Feed

16:9

Landscape

YouTube / LinkedIn

1:1

Carousel

Instagram / LinkedIn

PROCESS

The growth engine.

GROW

Strategy

Content

Interaction

Data

Optimization

Define audience & platform approach.

Analytics

Numbers that move.

Impressions

Reach

Engagement Rate

Follower Growth

Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

Weekly Engagement Rate (%)

Engagement Heat Map (24h × 7 days)

Ready to be noticed?

Join the hive. Let's build something that stops the scroll.

info@promohivesmm.com

+1 (720) 861-8185

6375 Lehman Dr, Colorado Springs, CO 80918

Effective Date: February 10, 2026

1. Acceptance of Terms

By engaging PromoHive's services, you agree to these Terms of Service. If you do not agree, please do not use our services.

2. Services Provided

PromoHive provides comprehensive social media marketing services including:

Social Media Strategy: Custom strategies for Instagram, TikTok, Facebook, LinkedIn, and X
Content Planning & Publishing: Content calendars and scheduled posts
Video Content: Creation and management of Reels, Shorts, and Stories
Community Management: Engagement, moderation, and audience interaction
Growth Strategies: Follower growth and engagement optimization
Analytics & Reporting: Performance tracking and detailed reports

3. Client Responsibilities

You agree to:

Provide accurate information and timely feedback
Grant necessary access to your social media accounts
Comply with all social media platform policies
Pay all fees on time according to the agreed schedule
Provide brand assets, guidelines, and content approvals as needed

4. Payment Terms

Services are billed monthly or as agreed in your service contract
Payment is due within 7 days of invoice date
Late payments may result in service suspension
All fees are non-refundable except as stated in our Refund Policy

5. Intellectual Property

Content created by PromoHive becomes your property upon full payment
You grant us permission to use your brand assets to provide services
We may showcase your work in our portfolio unless otherwise agreed

6. Service Limitations

We cannot guarantee:

Specific follower growth numbers or engagement rates
Viral content or specific post performance
Protection against social media platform algorithm changes
Account security from third-party breaches

7. Termination

Either party may terminate services with 30 days written notice
We reserve the right to terminate immediately for non-payment or breach of terms
Upon termination, you will receive all completed work and account access

8. Limitation of Liability

PromoHive is not liable for indirect, incidental, or consequential damages arising from our services. Our total liability is limited to the amount paid for services in the preceding 3 months.

9. Contact Information

PromoHive
6375 Lehman Dr, Colorado Springs, CO 80918
Phone: +1 (720) 861-8185
Email: info@promohivesmm.com

Refund Policy

Effective Date: February 10, 2026

1. General Policy

PromoHive is committed to client satisfaction. Due to the nature of our digital marketing services, refunds are handled on a case-by-case basis according to the terms below.

2. Refund Eligibility

Eligible for Refund:

Service Not Delivered: If we fail to deliver agreed-upon services within the specified timeframe
Technical Issues: If technical problems on our end prevent service delivery for more than 7 consecutive days
First 14 Days: New clients may request a refund within 14 days if not satisfied with initial strategy or deliverables

Not Eligible for Refund:

Services already rendered (published content, completed reports, executed strategies)
Dissatisfaction with organic reach or engagement (not guaranteed metrics)
Changes in social media platform algorithms or policies
Client-caused delays or lack of required materials/approvals
Termination after the 14-day satisfaction period

3. Refund Process

Step 1: Contact us at info@promohivesmm.com with your refund request and reason

Step 2: We will review your request within 3-5 business days

Step 3: If approved, refunds will be processed within 10 business days

Step 4: Refunds will be issued to the original payment method

4. Partial Refunds

In some cases, we may offer partial refunds based on:

Percentage of services completed
Content already published or created
Time invested in strategy development
Third-party costs already incurred (ads, tools, licenses)

5. Service Credits

As an alternative to refunds, we may offer:

Service credits for future use
Additional content or services at no charge
Extended service period
Strategy revision or optimization

6. Dispute Resolution

If you're unsatisfied with our refund decision:

Request a review by our management team
We will schedule a call to discuss concerns within 5 business days
We aim to reach a mutually satisfactory resolution

7. Chargebacks

Please contact us before initiating a chargeback. Chargebacks may result in:

Immediate service termination
Removal of all published content
Legal action to recover costs

8. Contact Us

For refund requests or questions:

PromoHive
6375 Lehman Dr, Colorado Springs, CO 80918
Phone: +1 (720) 861-8185
Email: info@promohivesmm.com

We typically respond to refund requests within 24-48 hours during business days.

We are the hive.

Your feed, amplified.

Strategy

Content Plan

Reels / Shorts / Stories

Community Management

Growth Systems

Analytics

Every platform. Every ratio.

The growth engine.

Don't take our word. Read the feed.

Numbers that move.

Follower Growth

Weekly Engagement Rate (%)

Engagement Heat Map (24h × 7 days)

Ready to be noticed?

Let's Activate Growth

Privacy Policy

1. Introduction

2. Information We Collect

Personal Information

Usage Data

3. How We Use Your Information

4. Information Sharing

5. Data Security

6. Your Rights

7. Contact Us

Terms of Service

1. Acceptance of Terms

2. Services Provided

3. Client Responsibilities

4. Payment Terms

5. Intellectual Property

6. Service Limitations

7. Termination

8. Limitation of Liability

9. Contact Information

Refund Policy

1. General Policy

2. Refund Eligibility

Eligible for Refund:

Not Eligible for Refund:

3. Refund Process

4. Partial Refunds

5. Service Credits

6. Dispute Resolution

7. Chargebacks

8. Contact Us